Most repeat prescriptions are processed using the Electronic Prescription Service (EPS) – please see the information below regarding this. If you haven’t yet nominated a pharmacy, please contact us and let us know which one you would like your prescriptions sent to. If you post or hand a paper prescription to Reception you will be asked to nominate a pharmacy so future prescriptions can be sent electronically. If there is a valid reason for a paper prescription to continue, these will be processed by exception.
Please allow 48 hours for a repeat prescription to be processed and sent electronically to your pharmacy. Please note that service levels at local pharmacies vary and the Practice is not responsible for delays in dispensing items at your pharmacy. You can change your nominated pharmacy at any time.
The easiest and quickest way to request repeat prescriptions is online via Patient Access. If you haven’t signed up for this service, please view the Online Services page for further information. Alternatively you can call us on 01782 525740. Calls for repeat prescriptions should be made after 10.30 am.
On-line Repeat Prescription Requests
Repeat prescriptions can be arranged on-line through emis access using the link below. Before you can use it you will need to set up a login account. Please contact the surgery to obtain the relevant codes needed.
Prescriptions can be collected by your pharmacy if you arrange this with them.
Electronic Prescription Service
Patients are able to have their prescriptions sent directly to the pharmacy of their choice using the Electronic Prescription Service (EPS). This is a simple and time saving option and 70% of our patients have already opted to use this service. It is of particular benefit to patients on repeat medication.
Instead of visiting the surgery to pick up your repeat prescription, the prescription is sent electronically to a nominated pharmacy of your choice. Patients can use the pharmacy which is most convenient for them e.g. one close to work, one close to home or one near the surgery.
Accessing the service is easy. Speak to our Receptionist or call us with the name of the pharmacy you wish us to send your prescription to. Your prescriptions will always be sent to your nominated pharmacy unless you tell us you wish to change the pharmacy or cancel your nomination.
Please note that there are some drugs and other prescription items, such as dressings and appliances, which cannot be sent electronically. These prescriptions will still have to be collected from the surgery.
This service works well in conjunction with our on-line service to order repeat prescriptions. Please speak to a member of our team about signing up for on-line services too!
Electronic Repeat Dispensing
An additional feature of the Electronic Prescription Service is the ability for your doctor to authorise a batch of repeat prescriptions for a defined period of time, e.g. 6 months.
This means that you wouldn’t need to contact the surgery to re-order your medication at regular intervals unless your condition changes. This service is suitable for most patients on repeat medication and we recommend using it. Please speak to one of our team or see your GP for further advice.