Practice Policies

Information regarding Dealing with unreasonable, violent and abusive patients policy (Patient Behaviour Zero Tolerance) can be found in our leaflet.

Data Protection and Confidentiality

Your privacy is important to us and we are committed to protecting and safeguarding your data privacy rights.  The General Data Protection Regulation (GDPR) enters into force on 25^th May 2018 and repeals the Data Protection Act (1998).  The Practice acts as a Data Controller under GDPR and needs to lawfully hold your personal, sensitive and confidential data to provide you with healthcare services.  The legal basis for this, under the GDPR, is covered by Article 6 (e) and Article 9 (h). Further information is contained in the following documents:

• Patient Privacy Notice
• Children’s Privacy Notice
• Information Governance and Data Security Policy
• How We Use Your Information
• Missed Appointments / Did Not Attend Policy
• Complaints Leaflet

To support work during the current COVID-19 pandemic, please see our additional privacy notice relating to COVID-19.  This works alongside our existing patient privacy notice.