The NHS across Staffordshire will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
Please remain at home if you have any symptoms associated with coronavirus:
- A high temperature or
- A new continuous cough
- Loss of taste and / or smell
Do not visit the surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you are staying at home.
Use the NHS 111 online coronavirus service if:
- You feel you cannot cope with your symptoms at home
- Your condition gets worse
- Your symptoms do not get better after 7 days
This service can be accessed at: https://111.nhs.uk/covid-19
Only call NHS 111 if you cannot get help online.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change. The Practice is currently triaging all patient appointments and the majority of appointments offered will be telephone consultations. Patients can also use Online Consult for access to online consultations – this is available by clicking on the picture on our home page. Face to face consultations will only be made by a GP following telephone triage. When you visit us please wear a face mask or face covering. Clinical staff involved in your care will be wearing Personal Protective Equipment (PPE) when you visit. The Practice is also continuing to observe social distancing measures and therefore only one person at a time will be seen in Reception. Please do not be offended if you are asked to wait outside for a short time to help us control the number of people in the Practice and maintain safety.
If you require Coronavirus information in another language, please click here https://www.doctorsoftheworld.org.uk/coronavirus-information/.
You can help protect yourself and others from spreading infection by practising good hygiene methods. This includes regular hand-washing and maintaining the NHS virus safety measures.
Easy Read Coronavirus Leaflets
Please see our selection of easy read leaflets to help all of our patient population understand more about COVID-19.
- How to stay safe
- What if you get ill
- Coronavirus and health issues
- Looking after your feelings and your body
All vulnerable patients should follow the self-isolation advice issued by the Government. For those falling into high risk categories you will receive a letter direct from the NHS explaining what you need to do. Further information regarding self-isolation can be found by visiting https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/
Vulnerable patients in need of support can also access a local support line for help with picking shopping up, prescriptions, help with reading the post, exercising pets and needing someone to talk to due to isolation. Call 0300 111 8050 Monday to Friday from 9.00 am to 5.00 pm. Alternatively visit https://covid19.realisefoundation.org.uk/
Your Mental Health
Staying at home for long periods of time without social or work contact can be challenging. If you are experiencing difficulties visit https://www.nhs.uk/oneyou/every-mind-matters/ for advice and guidance to support your mental health. Alternatively, if you need to speak to someone, you can self-refer to the Wellbeing Service by calling 01782 711 651 or by visiting https://northstaffswellbeing.co.uk/